Frequently
Asked Questions

Most people need a dental check every 6 - 18 months. Children should see a dentist more frequently — generally every 3 - 12 months. Exactly how often you need to come depends on a number of factors including your general health, risk of dental disease, age and lifestyle habits. 

Getting regular check-ups is crucial because it lets us spot issues early, even those that may not show any symptoms. Regular check-ups often avoid the need for costly and invasive dental treatment down the track. If you develop any issues in between check-ups, such as pain, bleeding from your gums, increased sensitivity or difficulty chewing, we do recommend that you come in to see us straight away.

Your first visit typically includes a comprehensive examination of your teeth, gums and mouth along with any necessary x-rays. We’ll discuss your dental history, any concerns you have and create a personalised treatment plan based on your needs. Please bring any relevant medical information with you.

Generally we recommend you choose a soft-bristled toothbrush with a small head and comfortable, easy-to-grip handle. Soft bristles are gentler on gums and tooth enamel, and a smaller toothbrush head will make it easier to reach difficult areas like the back of your mouth and inside your front teeth. 

It all comes down to personal preference, as both manual and electric toothbrushes can achieve optimal cleaning. Electric toothbrushes may come with useful features such as a two-minute timer or a pressure sensor to stop you using too much force. Whichever you choose, technique is everything—ask our friendly staff for brushing tips next time you come into see us. 

We recommend using toothpaste that contains fluoride to help protect your teeth from tooth decay. Adults should use a toothpaste with a minimum of 1000ppm fluoride or 0.1%. Children under age 6 should use a smear of 1000ppm toothpaste. 

Some toothpastes can be too abrasive, especially those with baking soda, charcoal, or strong whitening ingredients. While they may remove surface stains, over time they can wear down enamel and increase tooth sensitivity. If you’re unsure about your toothpaste, ask us for recommendations.

You’ll need to start brushing as soon as the first baby tooth breaks through the gums. Brush once during the day and once more before your baby goes to bed at night. Use a soft, small-headed brush and just a smear of fluoride toothpaste.

Stand behind your toddler, facing the mirror together, and gently brush their teeth using a soft, small-headed brush with a smear of fluoride toothpaste. Brush twice a day (including before bed) using short, gentle strokes at a 45-degree angle to the gum line. Work you way around all surfaces of the teeth and encourage your little one to spit rather than rinse. Replace their toothbrush every three months or when the bristles start to fray. 

From age 6, use a pea-sized amount of fluoride toothpaste. Brush twice a day for two minutes each time, making sure they spit out the toothpaste but don’t rinse. Supervise brushing until they have good technique and can manage on their own. Once they’re brushing independently, it pays to check on them from time to time, as kids can be tempted to rush through the process!

Fluoride works in three ways to help prevent tooth decay: it strengthens tooth enamel, helps repair early decay, and slows the growth of harmful bacteria. In Christchurch, brushing with fluoride toothpaste is the best way to give your teeth the protection they need, as our water is not fluoridated like some other cities.

Yes you do. Cleaning between your teeth removes plaque and food that brushing alone can’t reach, helping prevent decay and gum disease. Floss is great for tight spaces, while other solutions like interdental brushes work better for wider gaps or braces. Water flossers may be a good alternative if you find flossing tricky. We can demonstrate the best techniques for your teeth at your next visit.

As soon as your child’s teeth come through, it’s a good idea to take them to a dentist. They’ll get used to having their teeth checked, learn healthy habits, and any issues will be spotted early. You can register your child for check-ups with us (private fees apply until age 13), or enrol them with the free Community Oral Health Service by calling 0800 TALK TEETH (0800 825 583)

Keep it positive, simple and reassuring. If your child is nervous, you could role-play at home, watch videos of first visits, or bring them to your own check-up to see what happens. Avoid words like “needle” or “pain”. Even phrases like “be brave” suggest something scary is about to happen. We see all types of children from across Christchurch and are well-practiced at making them (and parents!) feel comfortable and secure. A morning appointment is often best when for kids and bringing a favourite toy can also help.

Yes, your mouth often reflects your overall health. Conditions like heart disease, diabetes, and Alzheimer’s are linked to gum disease, while smoking and heavy alcohol use raise the risk of oral cancer and decay. Diet, medications, and stress can also affect oral health, making regular dental check-ups and good habits even more important.

Absolutely. We’re here to help, not judge. Many people feel nervous after a long gap, but our team is warm, understanding, and focused on solutions. We’ll take the time to talk through your needs, explain your options, and help you regain confidence in your smile. Call us on 03 322 9577 or email us to discuss your concerns before booking if that would help.

Most definitely. Our staff are gentle and caring from the moment you walk through the door. We can start with a relaxed consultation to talk through your concerns and create a plan that feels comfortable for you. Sedation options, relaxation techniques, and even small steps like bringing music or a support person can make a big difference. Please know that you’re not alone in your fears—plenty of people worry about going to the dentist. We are here to help.

With modern techniques and equipment, most dental treatments are very comfortable. If needed, we use numbing gels or local anaesthetic to prevent pain. For more complex treatments or if you’re feeling especially anxious, sedation can be used to make the whole experience easier.